Support

Last updated: August 31, 2026

Need help with ImagEra: AI Logo Creator? Email yoosenjet@luxenastudio.com. Please include your app version, device model, and a short description of the problem. Do not send passwords, full receipts, or other sensitive information.

Subscriptions

To view, change, or cancel a subscription, open iOS Settings, tap your name, then tap Subscriptions. Purchases can be restored from the App's subscription screen. Apple handles billing and refund requests.

Account deletion

You can delete your account in the App's account settings. If you cannot access the App, email us from the address associated with the account.

Generated images

Generation time depends on network conditions and model availability. If a task fails, retry after checking your connection. Contact support if completed images remain unavailable.